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Managed Services

When it comes to Managed Services, we understand the daily challenges owners and managers of small businesses confront. Laboring to keep up with state and federal tax laws and human resource regulations have sidetracked or even derailed many small businesses. The employment area has become complicated and litigious and the number of employment-related lawsuits continues to grow. Sometimes even the words “managed services” are confusing and scary. Advantage Resource Group can work with you to develop and implement policies and procedures that will work.

Among the services provided are:
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Human Resource Audits

Definition: A comprehensive review of your company’s policies, procedures, and practices.

  • Audits can help to eliminate the threat of fines or penalties for non-compliance with federal and state regulations.
  • Information we gather can help to identify human resource problems, consequently reducing legal liability in human resources.
  • Garner useful information to improve organizational efficiency and employee performance, ultimately cutting costs while increasing profitability.
  • Improve employee morale and, therefore, productivity.

Resume Screening

Definition:

Resume screening may be a good source of information about an applicant’s past skills and experience. However, as a general rule, panels should be cautious about an over reliance on resume screening unless further questions are asked to verify the information. Failure to do so could result in a panel taking considerable time and effort to verify and validate the information.

Benefits:

  • Saves you, the employer, time by outsourcing this applicant screening process to our company.

Employee Handbooks

Definition:

A reference document containing information that employees may need to refer to frequently in order to meet the terms and conditions of their employment. Employee handbooks include information on terms and conditions of employment, organizational policies and procedures, and fringe benefits

Benefits:

  • Provide structure and consistency in the employment. relationship which lessens chance of discrimination actions

  • Improves morale by appropriately setting and then meeting employee expectations.

  • Promotes benefits and working conditions which helps to create a positive company self-image.

Job Descriptions

Definition:

Job descriptions are written statements that describe the duties, functions, responsibilities, and include whom the position will be reporting to. Usually it also defines required qualifications of candidates, salary range for the position, working conditions, tools and equipment used, and relationships with other positions.

Benefits:

  • Saves time and money
  • Improves productivity by providing clear expectations
  • Protects a company legally
  • Outlines areas for growth potential

Performance Management Systems

Definition:

A performance appraisal method and more! It is a working process (system) created collaboratively between an employee and his/her supervisor. System development and assessment are also decided together. Pay is linked to performance as all plans relate to specific company objectives.

Benefits:

  • Shifts focus from tasks and subjective work habits to work outcomes.
  • The “system” manages the process to ensure company objectives are met.
  • The system works because employees participate in the process, sense control over their destiny and, therefore, are higher achievers and more productive as a result.

Exit Interviews

Definition:

A meeting between an employee and a management representative on the employee’s departure from an organization.  The exit interview is used to ascertain why and employee is leaving and also to capture information relating to the employee’s knowledge and experience.

Benefits:

  • Results are normally more truthful as interviews are performed by a non-biased, third party.
  • Provides valuable insights pertaining to company performance.

Affirmative Action Plans

Definition:

A policy or a program that provides concrete steps to avoid discrimination through active measures to ensure equal opportunity employment.

Benefits:

  • Remaining compliant with the federal requirements allowing your company to attain the grant money needed.

Drug and Alcohol Testing/Policies

Definition:

A policy emphasizing the need for safety in the workplace and adherence to job requirements. It also states goals such as improving safety and productivity. Drug testing policies must also address certain questions pertaining what is considered a violation, which employees will be covered, and what disciplinary measures will result from any violations.

Benefits:

  • Ensures workplace safety by eliminating work related injuries caused by drug use.
  • Incorporating a drug testing policy into your workplace also gives you the opportunity to obtain discounts with some insurance companies.
  • As employers, it is our duty to provide a safe work environment. Having this policy will offer other employees peace of mind.

Background and Reference Checks

Definition:

Our services include reference checks, criminal background checks, and motor vehicle records checks.

  • Reference checks consist of contacting previous employers of a job applicant to determine his or her job history. Reference check may also include checking with school(s) or college(s) attended by the applicant to verify educational qualifications.
  • Criminal background checks are used when an employer wishes to determine whether or not an employee has been previously convicted of a crime.
  • Motor vehicle records allow you to ensure that any applicants possess a clean and safe driving history.

Benefits:

  • Research and process requests to supply companies with comprehensive results
  • Evaluate histories that could produce a negative outcome for the company

Job Evaluation and Analysis

Definition:

Method of determining the relative worth of jobs in an organization based on a set of job and personal factors, such as qualifications and skills required. Job evaluation is important when an organization seeks to establish relative pay levels for job classifications based upon an equitable ranking of job importance and responsibilities. Job evaluation forms the basis for wage and salary negotiations.

Benefits:

  • Keeping a lean and competitive workforce will make a more profitable organization. 
  • Form the foundation of any human resource process ranging from recruitment and selection to career development.

Wage and Salary Surveys and Administration

Definition:

Survey conducted with other employers in the same labor market to determine pay levels for specific job categories. Generally wage and salary surveys are conducted in the surrounding community or metropolitan area for the purposes of comparability.

Benefits:

  • Staying competitive with like companies in the area in which you are located will help keep the wage base down and you will not have to compete for employees.
  • Knowing competition will also help with quoting and profitability.

Safety Programs

Definition:

Safety programs are used to create and maintain effective safety programs that include a workplace safety committee. These programs also include pre-OSHA inspections that are used to make you aware of areas of concern within your organization, giving you a valuable advantage before an OSHA inspection.

Benefits:

  • The state of Pennsylvania offers a 5% annual discount to any company within the state who implements and maintains a certified workplace safety committee.
  • Workers’ comp costs can be reduced by allowing us to provide the tools necessary to manage claims.

For more information on Managed Resources, contact us at ManagedResources@theadvantages.com

“I wanted to take the time to thank you for the help you have provided in implementing a workplace safety program at United Industrial. At the time when our company was experiencing a major growth spurt, you were able to pay the time and attention we did not have to a major area of concern for any company- our safety.

We have come to rely on your experience and knowledge in safety issues as well as in facilitating our monthly safety committee meetings. We look forward to the day when we receive notice that our committee has been certified by the state and we begin to receive our 5% annual premium discount.

Thank you for the help you have provided to United Industrial and the relationship and trust that has developed between our two companies.”

Shirley Robson
Human Resources
United Industrial